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Help Center/Planning your trip

Planning your trip

Pickup spots, airport handoffs, extras, and what to sort out before the keys change hands.

Messaging your host

Every trip has a message thread with the host. Open the trip from Trips and write in the box on the page.

Pickup and return locations

Hosts can offer several pickup spots, and you can return the car somewhere else. Each leg shows its own fee before you pay.

Airport pickup and return

Hosts can meet you at the airport. Add your flight and a delay moves the meeting time for you.

Checking in for your trip

Check-in opens 24 hours before your start time. A few things have to be in place first.

Hourly rentals

Some hosts rent by the hour. Use the Hourly rentals filter on the home page to find them.

Add-ons and extras

Hosts can offer extras like child seats or bike racks. They appear at checkout with their price.

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