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Help Center/Getting started

Getting started

What FanCars is, how to open an account and get verified to drive, and how booking works.

What FanCars is

FanCars is a marketplace for renting cars from the people who own them. You pay the host's price, with no renter service fee added on top.

Creating your account

You must be 18 or older. Sign up with an email and password or with Google, then confirm your email address.

Getting verified to drive

Verification takes four steps: your details, your documents, a short camera check, and the result. Most drivers are approved in about a minute.

How booking works

Search, pick your dates and pickup spot, then book instantly or send a request the host has 24 hours to answer.

Your FanScore as a renter

FanScore is your driver rating, from 300 to 850. Hosts see it on every request you send, and it can change what you pay.

Fan cars and everyday cars

Some cars are marked as fan cars. Both kinds rent exactly the same way.

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