Reporting another member
Use Report on a member's profile, on a trip you shared with them, or in your message thread. Pick a reason and add what you can: dates, what was said, what happened.
Every report opens a case and our trust and safety team reviews it. Serious reports are handled first. If you've already reported this person, add new details to your existing case.
If it is an emergency
Call 911 first. Report it here afterwards, and use the accident and incident form on the trip page if a car is involved.
Payments off the platform
Report anyone who asks you to pay outside FanCars. Off-platform payment has no deposit, no coverage, and nothing to dispute.
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