Security deposits

Your deposit is your insurance deductible plus $500. Hosts don't set it and can't change it. Until your insurance is verified, listings show the $500 base as an estimate. Once your insurance is on file, the exact figure appears on the trip.

How the hold works

The hold goes on your card the day before pickup. The money is set aside and you are not charged. Check-in is blocked until the hold succeeds, so if it fails, update your card and use Retry deposit on the trip page.

Getting it back

The hold is released about two days after your trip ends. If the host files a damage claim first, it stays until the claim is resolved. Your receipt shows exactly how much was taken and why.

Canceling releases the hold. So does a host cancellation or no-show.