If a driver is not verified at check-in

Check-in is blocked while any added driver hasn't finished verifying. The message names who is holding it up.

What to do

Copy their invite link from the Authorized drivers panel and send it to them. If they already have an account, all that's left is driver verification, which most people clear in about a minute.

If they can't make it, remove them from the trip. That clears the block straight away, and you can add them again later.

Don't hand over the keys to someone who isn't on the list. It voids coverage for the whole trip and leaves you responsible for any damage.