Credits and promo codes

Credits live on your account and are applied automatically at checkout. They reduce the trip total and never apply to the security deposit hold. The amount used shows in the price breakdown and on your receipt.

Promo and referral codes

A promo code goes in the promo field at checkout. A referral code is redeemed from the Credits section of your account. Share your own code from the same section. When someone redeems it, you both get credit.

If a booking falls through

If a booking is canceled before any money is taken, credits you spent on it go back to your account. Once a payment has been captured, the refund is what you get back.