Approving trip requests

Requests land in your host console and your email. You have 24 hours to answer, then the request expires and the renter is told.

Approve charges the renter's card for the trip total and confirms the booking. Your exact pickup address becomes visible to them, and any auto-messages you set up are scheduled. If the renter's card fails or another trip overlaps the dates, you are told rather than double-booked.

Reject asks for a short reason. Nothing is charged.

If a car has Instant Book on, there is nothing to approve. The trip confirms as soon as payment goes through and you get an email.

Open the request to see the dates, pickup and return method, the renter's FanScore and any authorized drivers. You can message them from the trip page before answering.