Switching to a different car

A host can offer a different car of theirs, or you can ask for one of that host's other cars from the trip page. The other side has to accept before anything changes.

A cheaper car refunds you the difference. A pricier car costs the difference, shown before you accept. A host offering an upgrade can cover the increase.

The proposal appears on your trip page and in your email with the car, the reason and the price. Accept and the trip moves over with its dates and locations. Decline and it stays as booked. Proposals expire after 24 hours.

If the car is unusable and none of the host's other cars fit, report the issue from the trip page. We can offer cars from other hosts, a partial refund or a credit.