Why the VIN is locked

The first VIN you save sticks, because the car's FanFax history, FanValue estimates and damage record are tied to it. A car can sit in your Garage without a VIN, but it needs one before it can be rented, driven for rides, or used in an experience.

Correcting a wrong VIN

Open the listing's vehicle details and choose Request a change. Enter the corrected VIN and upload photos of two VIN stickers, usually the plate at the base of the windshield and the label inside the door frame. Our team reviews it, and the car keeps renting in the meantime.