Commission and when you get paid

The commission comes off the rental subtotal only, at the rate of the protection tier you pick for each car: Basic 10%, Standard 15%, Premium 20%. The listing wizard shows the rate with a worked example. Delivery fees and extras reach you in full, and renters pay no service fee.

What your earnings page shows

• Pending. Earned, trip not finished yet.
• Cleared to pay out. The trip finished and the money is ready to send.
• Paid out. Sent to your bank.

Connect a payout account from Earnings. Until you do, earnings keep accruing but nothing is sent.

Approving a request charges the renter's card. Nothing is collected on a request you haven't answered.

Holds and charges

Sometimes part of a payout is held while we review a complaint. A charge you raise after a trip is collected once the renter's 72 hour dispute window closes, and lands in your next payout.